2017-2020
Temple University
CIS Department Lead Lab Consultant
Helped students and faculty members with network, hardware, and software-related issues in the computer labs. Distributed and kept an inventory of loaned computer equipment to students and faculty.
Also supervised and coordinated the schedules of over 20 student workers, trained new student workers, and assisted them with any issues in the labs.
Main responsibilities:
Computer Maintenance
Software Installation
Troubleshooting
Leadership